During my recent visit to Chennai, I opted for a stay at the Radisson Chennai, hoping for a comfortable experience in this well-known hotel. While the overall stay had its positive aspects, there were certain areas that left room for improvement.
Positives:
1. Courteous Staff:
One of the highlights of my stay was the consistently courteous and helpful staff. The hotel employees were attentive and willing to assist, contributing to a positive atmosphere.
2. Clean and Well-Maintained Rooms:
The rooms at Radisson Chennai were clean and well-maintained. Housekeeping did a commendable job, ensuring a comfortable and hygienic environment.
3. Convenient Location:
The hotel's location is convenient, with easy access to key areas in Chennai. This proved to be advantageous for both business and leisure activities.
Areas for Improvement:
1. Room Amenities:
While the rooms were clean, some aspects of the amenities felt outdated. The furnishings and fixtures showed signs of wear and tear, suggesting a need for refurbishment.
2. Limited Dining Options:
The dining options within the hotel were limited, and the menu seemed repetitive. A bit more variety in the food offerings could enhance the overall dining experience. The breakfast area was flowing water with stains all around. Had signs of flies and mosquitoes.
3. Wi-Fi Connectivity:
The Wi-Fi connectivity in the rooms was inconsistent. This proved to be a drawback for those relying on a stable internet connection, especially for work-related tasks.
4. The lobbies connecting rooms were stinky.
There was some kind of weird smell in common areas and I am guessing it was because of ineffective ventilation. Cities like Chennai need special attention to ventilation.
My stay at Radisson Chennai was average, offering a mix of positive and not-so-positive experiences. While the courteous staff and cleanliness were commendable, there is room for improvement in terms of room amenities, dining options, and Wi-Fi connectivity. Considering the reputation of the Radisson brand, I believe a few enhancements could elevate the overall guest experience at this property.
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